Privacy Policy

We collect information that you provide directly to us when you use our services, including when you fill out a contact form, subscribe to our newsletter, request a quote, or communicate with us via email or WhatsApp.

This may include your name, email address, phone number, business name, and any other information you choose to provide. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited.

We use the information we collect to provide, maintain, and improve our services, to communicate with you about projects and inquiries, to send you technical notices and support messages, and to respond to your comments and questions.

We may also use your information to send you marketing communications about our services, new features, and events. You can opt out of these communications at any time by contacting us directly.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your consent, to comply with legal obligations, to protect the rights and safety of BrightSync and our users, or with trusted service providers who assist us in operating our website and services.

Any third-party service providers we work with are obligated to keep your information confidential and use it only for the purposes we specify.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes using SSL encryption for data transmission and secure storage practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. Cookies are small text files stored on your device that help us provide a better user experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to the processing of your information, and withdraw consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe as required by law.

Our website may contain links to third-party websites or services that are not operated by BrightSync. We have no control over the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for any changes. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.