Facebook App Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application ("the App") that integrates with the Facebook platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

We may collect the following types of information:

• Profile Information: Your name, profile picture, and other public profile details as provided by Facebook Login
• Email Address: Your primary email address associated with your Facebook account, used for account identification and communication
• Page Comments: Comments you leave on Facebook Pages we own or manage, so we can moderate and respond to them. We do not access comments on Pages we do not operate.
• Page Messages: Messages you send to Facebook Pages we own or manage via Messenger, so we can read them and respond. We do not access messages sent to Pages we do not operate, and we do not read your private conversations with other users.
• Usage Data: Information about how you interact with the App, including access times, pages viewed, and features used
• Device Information: Browser type, operating system, IP address, and device identifiers

We only collect information that is necessary for the App's core functionality. We do not collect sensitive personal information such as financial data, health information, or government-issued identifiers through the Facebook integration.

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App's functionality
• To identify and authenticate your account
• To personalise your experience within the App
• To read and respond to comments left on Facebook Pages we own or manage
• To read and respond to direct messages sent to Facebook Pages we own or manage
• To communicate with you about updates, security alerts, or support matters
• To monitor and analyse usage patterns to improve the App
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations

When you connect through Facebook Login, we access your data in accordance with the permissions you grant and Meta's Platform Policy. We are committed to the following:

• We will never sell your Facebook data to any third party
• We will not use your Facebook data for advertising or marketing purposes unrelated to the App
• We will not transfer your Facebook data to any data broker, advertising network, or analytics provider
• We will not use your Facebook data to build user profiles for purposes unrelated to the App's functionality

You can review and revoke the permissions granted to the App at any time through your Facebook App Settings.

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share data with trusted service providers who assist in operating the App (e.g., hosting, analytics), bound by confidentiality agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Safety: To protect the rights, property, or safety of our users, the public, or ourselves
• Consent: With your explicit consent for any other purpose

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure server infrastructure with access controls
• Regular security assessments and updates
• Minimal data collection and storage principles

While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it. If you remove the App from your Facebook account, we will delete your data within 30 days.

Under the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete personal data
• Deletion: Request the deletion of your personal data
• Restriction: Request that we restrict the processing of your personal data
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal data for certain purposes
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within 30 days.

You may request the deletion of all personal data the App has collected from your Facebook account at any time. To do so, you may:

• Remove the App through your Facebook App Settings, which will trigger our data deletion callback
• Contact us directly using the details in the Contact section below

Upon receiving a valid deletion request, we will erase all associated personal data within 30 days and provide confirmation of the deletion.

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the App after any modifications to this Privacy Policy constitutes acceptance of the updated policy.